Privacy Policy

IONH MEDIA ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

Personal Information

We collect personal information you provide directly, such as:

Name, email address, phone number, and mailing address.
Payment details (processed securely through third-party providers).
Company name, industry, website URL, and social media handles.
Preferences, interests, and feedback provided via forms or surveys.

Automatically Collected Information

When you visit our website or use our services, we may automatically collect information, including:

Device Information: Type, operating system, browser type, IP address.
Usage Data: Pages visited, time spent on our site, links clicked, and navigation paths.
Cookies and Tracking: We use cookies, pixels, and similar technologies to track your interaction with our site and ads.

Third-Party Data Collection

We utilize Google Ads, Google Analytics, Meta and LinkedIn Ads to collect and process user data, including:

Behavior on our site.
Interests and demographics.
Ad interactions and conversions.

2. How We Use Your Information

Service Delivery

To provide, manage, and personalize our services.
To process payments and deliver purchased services.
To respond to inquiries, provide customer support, and resolve disputes.

Marketing and Advertising

To send promotional communications and special offers.
To display targeted advertisements using Google Ads and Facebook/Instagram Ads.
To analyze the effectiveness of marketing campaigns.

Analytics and Improvement

To measure site performance and improve user experience.
To understand user preferences and optimize our services.

3. Legal Bases for Processing (Worldwide Considerations)

General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA):

Lawful Basis for Processing: We process your personal data based on your consent, to perform a contract, comply with legal obligations, or for legitimate business interests.
Your Rights: You have the right to access, correct, delete, or restrict your data. You may also withdraw consent at any time.

California Consumer Privacy Act (CCPA)

If you are located in California:

Your Rights: You may request to know what personal data we collect, delete personal data, and opt out of data sharing for advertising purposes.
Do Not Sell My Personal Information: You can exercise this right via email at hello@ionhmedia.com.

Other Jurisdictions

We comply with data protection laws applicable in jurisdictions where we operate, including:

Canada: Personal Information Protection and Electronic Documents Act (PIPEDA).
Australia: Privacy Act 1988.
United Kingdom: UK GDPR and Data Protection Act 2018.

4. Sharing Your Information

We do not sell your personal information. However, we may share it as follows:

Service Providers

With trusted third-party vendors to facilitate our services, including:

Payment processor Stripe.
Marketing and analytics platforms (e.g., Google Ads, Facebook/Instagram, Linked-in Ads).

Legal Compliance

To comply with legal obligations, court orders, or to protect our legal rights.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember user preferences and settings.
Track advertising performance and user behavior.
Provide a personalized user experience.

You can manage your cookie preferences through your browser settings or opt out of targeted advertising via platforms like Google Ads and Facebook Ads.

6. Data Security

We implement robust measures to safeguard your data, including:

Encryption and secure protocols (e.g., HTTPS).
Regular security audits and employee training.
Access restrictions to sensitive data.

While we strive to protect your information, no method of transmission over the Internet is completely secure. You share data at your own risk.

7. Data Retention

We retain personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy.
Comply with legal obligations.
Resolve disputes and enforce agreements.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete information.
Deletion: Request deletion of your personal data.
Restriction: Restrict processing of your data.
Portability: Receive a copy of your data in a structured, commonly used format.
Objection: Object to processing for direct marketing or other purposes.
Withdrawal of Consent: Revoke your consent at any time.

To exercise these rights, contact us at hello@ionhmedia.com.

9. Cross-Border Data Transfers

We operate globally, and your information may be transferred to countries with different data protection laws. For EEA residents, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms.

10. Children’s Privacy

Our services are not directed at children under 16 years of age (or the minimum age required by local law). We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and where significant, we will notify you via email or a prominent notice. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Email: hello@ionhmedia.com